Contact

Have a question about a journal, customization options, or an order you’ve placed? We’re happy to help.

Because every TRACE journal is handcrafted and materials rotate frequently, some questions are best answered directly. If you need help choosing a journal style, understanding charm tiers, or navigating customization options, feel free to reach out.

You can contact us using the form below or by email at hello@yourtracejournal.com

Mailing Address: TRACE Journals, PO Box 205, Bondurant, IA 50035

For questions about existing orders, please include your order number so we can assist you more quickly.

If you’re interested in an in-depth charm consultation, you can also schedule a virtual meet-and-greet where we browse the charm collection together and design your journal in real time.

We look forward to hearing from you.